Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. Normal delivery time is 3–5 business days. The shipment is delivered to the nearest pick-up point or directly to your home with DHL, depending on the shipping option you choose at checkout.
If you choose DHL Express for extra fast delivery, the package will be delivered within 24–48 hours.
Shipping Costs
We offer delivery with both DHL home delivery and DHL service point.
DHL Express – for extra fast delivery:
Express delivery within 24–48 hours
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
Klarna
PayPal
SKIN1004 is a Korean skincare brand that focuses on natural ingredients to create products that promote healthy and radiant skin. The brand is known for its use of Centella Asiatica, a plant with soothing and healing properties, and has become a favorite among skincare enthusiasts worldwide. In addition, SKIN1004 prioritizes sustainability with recyclable packaging and high-quality, gentle products.
Their range offers something for all skin types, from cleansers and toners to serums, masks, and creams. One of their most popular products is the Centella Asiatica serum, which hydrates, soothes irritated skin, and provides a natural glow. With effective and natural products, SKIN1004 aims to help you achieve balanced and healthy skin while caring for the environment.
Water, Myristic Acid, Glycerin, Potassium Hydroxide, Stearic Acid, Glyceryl Monostearate, Propanediol, Lauryl Hydroxysultaine, Palmitic Acid, Sodium C14-16 Olefin Sulfonate, Potassium Benzoate, Salicylic Acid(0.45%), Butylene Glycol, Sorbitol, 1,2-Hexanediol, Sodium Chloride, Centella Asiatica Extract(0.2%), Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Melaleuca Alternifolia Leaf Oil(0.2%), Cetearyl Alcohol, Melaleuca Alternifolia (Tea Tree) Leaf Water(0.09%), Melia Azadirachta Leaf Extract, Hydrogenated Polydecene, Arachidic Acid, Lauric Acid, Sodium Citrate, Melia Azadirachta Flower Extract, Trisodium Ethylenediamine Disuccinate, Oleic Acid, Theobroma Cacao Seed Extract,Dextrin, Citrus Acid, Disodium EDTA, Pentylene Glycol, Caprylyl Glycol, Chamaecyparis Obtusa Water, Pinus Palustris Leaf Extract.
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.
