Return information

Common questions about returns

You have a 14-day right of withdrawal from the day you receive your order.

You can return products that are in unopened original packaging and have not been used. Individual products from an order can also be returned.

For hygienic reasons, we cannot accept opened or used products. Nor products that are not in the same condition as when delivered.

Contact our customer service before returning the item: info@koreanbeauty.se.

You as the customer pay for the return shipping. The price varies depending on which country you are returning from. See the current cost by selecting your country below.

  • Pack the item in its original packaging or equivalent protective packaging.
  • Send with DHL Freight or Bring.
  • Always save your tracking number until we have confirmed receipt.

Send an email to info@koreanbeauty.se where you state that you want to return your order. Always remember to provide your order number.

Once we have received and inspected your return, the amount will be refunded within 5–7 business days. The time may vary slightly depending on your bank.

When returning, you as the customer are responsible for the return cost, which is 14 EUR in Belgium. You pay this fee when you send back the package.

When we have received and approved your return, the entire order amount will be refunded.

In the event of a return, you as the customer are responsible for the return cost, which is 27.50 BGN in Bulgaria. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 14 EUR in Croatia. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

When returning, you as the customer are responsible for the return cost, which is 340 CZK in the Czech Republic. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

When returning, you as the customer are responsible for the return cost, which is 91 DKK in Denmark. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 17.50 GBP in England. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 12 EUR in Estonia. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 12 EUR in Finland. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 14 EUR in France. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 12 EUR in Germany. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

Upon return, you as the customer are responsible for the return cost, which is 5450 HUF in Hungary. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

When returning, you as the customer are responsible for the return cost, which is 14 EUR in Ireland. You pay this fee when you send back the package.

Once we have received and approved your return, the full order amount will be refunded.

When returning, you as the customer are responsible for the return cost, which is 14 EUR in Italy. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 14 EUR in Greece. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

When returning, you as the customer are responsible for the return cost, which is 12 EUR in Latvia. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 12 EUR in Lithuania. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 14 EUR in Luxembourg. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 14 EUR in the Netherlands. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

When returning, you as the customer are responsible for the return cost, which is 200 NOK in Norway. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

When returning, you as the customer are responsible for the return cost, which is 61 PLN in Poland. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 14 EUR in Portugal. You pay this fee when you send back the package.

Once we have received and approved your return, the full order amount will be refunded.

When returning, you as a customer are responsible for the return cost, which is 71 RON in Romania. You pay this fee when you return the package.

Once we have received and approved your return, the entire order amount will be refunded.

In the event of a return, you as the customer are responsible for the return cost, which is 14 EUR in Slovakia. You pay this fee when you send back the package.

Once we have received and approved your return, the full order amount will be refunded.

In case of a return, you as the customer are responsible for the return cost, which is 14 EUR in Slovenia. You pay this fee when you send back the package.

Once we have received and approved your return, the full order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 14 EUR in Spain. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

In case of a return, you as the customer are responsible for the return cost, which is 79 Kr in Sweden. You pay this fee when you send back the package.

Once we have received and approved your return, the full order amount will be refunded.

When returning, you as the customer are responsible for the return cost, which is 24 USD in the USA. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.

For returns, you as the customer are responsible for the return cost, which is 14 EUR in Austria. You pay this fee when you send back the package.

Once we have received and approved your return, the entire order amount will be refunded.