Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. For Italy, we offer delivery with DHL home delivery and DHL service point. Standard delivery time is 3–5 business days. If you choose DHL Express for extra fast delivery, the package will be delivered within 24–48 hours.
Shipping Costs
We offer delivery with DHL home delivery and DHL service point.
DHL Express – for extra fast delivery:
Express delivery within 24–48 hours.
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
PayPal
Water, Glycerin, Butylene Glycol, Butylene Glycol Dicaprylate/Dicaprate, Pentaerythrityl Tetraisostearate, Vinyl Dimethicone, Cetyl Ethylhexanoate, Niacinamide, C14-22 Alcohols, Phenyl Trimethicone, Behenyl Alcohol, Hydrogenated Vegetable Oil, Stearic Acid, Arachidyl Alcohol, Glyceryl Caprylate, C12-20 Alkyl Glucoside, Cetearyl Alcohol, Caprylyl Glycol, Arachidyl Glucoside, Carbomer, Arginine, Palmitic Acid, Allantoin, Silica, Polyacrylate-13, Ammonium Acryloyldimethyltaurate/VP Copolymer, Tocopherol, Hydrogenated Lecithin, Ethylhexylglycerin, Adenosine, Hydrogenated Polyisobutene, Ceramide NP, 1,2-Hexanediol, Tocopheryl Acetate, Cholesterol, Squalane, Bisabolol, Macadamia Ternifolia Seed Oil, Dimethicone, Polyglyceryl-10 Laurate, Ethylhexyl Palmitate, Octyldodecanol, Glucose, Brassica Campestris (Rapeseed) Sterols, Oleic Acid, Sorbitan Isostearate, t-Butyl Alcohol, Arachidic Acid, Sodium Hyaluronate, Ribes Nigrum (Black Currant) Seed Oil, Myristic Acid, Glutathione, Oleic Acid, Caesalpinia Spinosa Fruit Extract, Asiaticoside, Madecassic Acid, Asiatic Acid, Helianthus Annuus (Sunflower) Seed Oil Unsaponifiables, Kappaphycus Alvarezii Extract, Lactobacillus Ferment Lysate, Lactobacillus Ferment, Helianthus Annuus (Sunflower) Seed Oil, Cardiospermum Halicacabum Flower/Leaf/Vine Extract, Rosmarinus Officinalis (Rosemary) Leaf Extract.
P.CALM is a South Korean skincare brand specializing in gentle yet effective skincare for sensitive and acne-prone skin. With the philosophy "Nothing Special, Just Clear Skin", they offer products that strengthen the skin barrier, hydrate, and balance the skin with gentle ingredients. The brand combines plant-based and soothing ingredients such as ceramides and cica with mild active ingredients like niacinamide and retinal. Many of their products are fragrance-free, hypoallergenic, and developed to deliver visible results without irritation.
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.
