Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. For Italy, we offer delivery with DHL home delivery and DHL service point. Standard delivery time is 3–5 business days. If you choose DHL Express for extra fast delivery, the package will be delivered within 24–48 hours.
Shipping Costs
We offer delivery with DHL home delivery and DHL service point.
DHL Express – for extra fast delivery:
Express delivery within 24–48 hours.
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
PayPal
KUNDAL is a Korean brand that combines natural ingredients with modern K-beauty. Focusing on macadamia oil, honey, and botanical extracts, KUNDAL offers cruelty free skin and hair care that both strengthens, hydrates, and provides a luxurious sensory experience. Popular series such as Honey & Macadamia and Mugwort are loved worldwide for their gentle yet effective formulations.
Water, Caprylic/Capric Triglyceride, Glycerin, Butyrospermum Parkii (Shea) Butter, Methylpropanediol, Stearyl Alcohol, Cetyl Alcohol, Myristyl Alcohol, Hydrogenated Vegetable Oil, Niacinamide, Polyglyceryl-3 Distearate, Glyceryl Stearate Citrate, Cetearyl Olivate, Sorbitan Olivate, Fragrance, Hexyl Cinnamal, Benzyl Benzoate, Linalool, Limonene, Alpha-Isomethyl Ionone, Citronellol, Citral, Dimethicone, Sodium Polyacrylate, Water, Palmitic Acid, Stearic Acid, Myristic Acid, Arachidic Acid, Lauric Acid, Macadamia Ternifolia Seed Oil, 1,2-Hexanediol, Hydroxyacetophenone, Sodium Sulfite, Xanthan Gum, Ethylhexylglycerin, Adenosine, Disodium EDTA, Water, Butylene Glycol, Melissa Officinalis Leaf Extract, Water, Butylene Glycol, Punica Granatum Fruit Extract, Water, Butylene Glycol, Propolis Extract, Water, Butylene Glycol, Centella Asiatica Extract, Water, Butylene Glycol, Oryza Sativa (Rice) Extract, Water, Butylene Glycol, Rosmarinus Officinalis (Rosemary) Extract, Water, Butylene Glycol, 1,2-Hexanediol, Calendula Officinalis Extract, Ceramide NP, Dipropylene Glycol, Hydrogenated Lecithin, Glyceryl Stearate, Ceramide NS, Ceramide AS, Ceramide AP, Cholesterol, Ceramide EOP, Mangifera Indica (Mango) Seed Butter, Tocopherol, Squalane, Theobroma Cacao (Cocoa) Seed Butter.
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.
