Order Management
Once you have placed your order, an order confirmation will be sent to the email address you provided at the time of purchase. Your order is processed within 24 hours, and you will receive a new email with tracking information as soon as your order has been shipped.
Delivery Time
Your package is usually packed within 24 hours. Normal delivery time is 3–5 business days. The shipment is delivered to the nearest pick-up point or directly to your home with DHL, depending on the shipping option you choose at checkout.
If you choose DHL Express for extra fast delivery, the package will be delivered within 24–48 hours.
Shipping Costs
We offer delivery with both DHL home delivery and DHL service point.
DHL Express – for extra fast delivery:
Express delivery within 24–48 hours
Payment Methods
With us, you always shop safely and securely. We use reliable and well-known payment methods so that you as a customer can feel completely secure throughout the entire shopping experience.
Card Payment
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SKIN1004 - Madagascar Centella Ampoule Foam 125ml
Centella Asiatica Extract, Sodium Cocoyl Isethionate, Glycerine, Purified Water, Sodium Methyl Cocoyl Taurate, Coco-Betaine, Poteassium Cocoyl Glycinate, 1,2-Hexanediol, Sodium Chloride, Potassium Cocoate, Potassium Benzoate, Polyquaternium-67, Citric Acid, Dextrin, Sodium Bicarbonate, Cacao Extract, Disodium EDTA, Sodium Acetate, Butylene Glycol, Coptis Chinensis Root Extract, Sodium Hyaluronate, Eclipta Extact, Coccinia Indica Fruit Extract.
Anua - BHA 2% Gentle Exfoliating Toner 150ml
Water, Dipropylene Glycol, 1,2-Hexanediol, Salicylic Acid, C12-14 Pareth-12, Octyldodeceth-16, Melaleuca Alternifolia (Tea Tree) Extract, Pentylene Glycol, Salix Alba (Willow) Bark Extract, Oenothera Biennis (Evening Primrose) Flower Extract, Ulmus Davidiana Root Extract, Pinus Palustris Leaf Extract, Pueraria Lobata Root Extract, Centella Asiatica Extract, Ficus Carica (Fig) Fruit Extract, Hydrogenated Lecithin, Sodium Hyaluronate, Sodium Citrate, Citric Acid, Xanthan Gum, Disodium Edta, Tocopherol, Ceramide NP, Butylene Glycol, Dimethylsilanol Hyaluronate, Hydrolyzed Sodium Hyaluronate, Hydrolyzed Hyaluronic Acid, Potassium Hyaluro -nate, Hyaluronic Acid, Sodium Hyaluronate Crosspolymer, Hydroxypropyltrimonium Hyaluronate, Sodium Hyaluronate Dimethylsilanol, Sodium Acetylated Hyaluronate, Ethylhexylglycerin.
SKIN1004 - Madagascar Centella Ampoule
Centella Asiatica (Gotu Kola) Extract 100%.
SKIN1004 - Madagascar Centella Poremizing Light Gel Cream 75ml
Centella Asiatica Extract(50.96%), Water, Propanediol, Aloe Babadensis Leaf Extract, 1,2-Hexanediol,Niacinamide, Glycerin, Xylitol, Butylene Glycol, Cabomer, Tromethamine, Sodium Polyacryloyldimethyl Taurate, Biosaccharide Gum-1, Betaine, PVP, Sedum Sarmentosum Extract, Hydrogenated Polydecene, Ethylhexylglycerin, Adenosine,Hydroxyethylcellulose, Coccinia Indica Fruit Extract, Eclipta Prostrata Extract, Hydrolyzed Gardenia Florida Extract, Hydrolyzed Malt Extract, Disodium EDTA, Hydrolyzed Viola Tricolor Extract, Melia Azadirachta Flower Extract, Ocimum Sanctum Leaf Extract, Melia Azadirachta Leaf Extract, Trideceth-10, Sea Water, Panthenol, Curcuma Longa (Turmeric) Root Extract, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Sodium Hyaluronate, Xylitylglucoside, Corallina Officinalis Extract, Anhydroxylitoll, Oenothera Biennis (Evening Primrose) Flower Extract, Pueraria Lobata Root Extract,Pinus Palustris Leaf Extract, Ulmus Davidiana Root Extract, Castanea Crenata (Chestnut) Shell Extract, Hamamelis Virginiana Leaf Water, Lavandula Angustifolia (Lavender) Flower Extract, Chamaecyparis Obtusa Water, Chenopodium Quinoa Seed Extract, Allatoin, Kaolin, Mineral Salt.
Get answers to the most common questions about Korean skincare, products, and routines.
What is Korean skincare (K-beauty)?
K-beauty is a skincare philosophy from South Korea that focuses on achieving healthy, hydrated, and radiant skin through several carefully selected steps and innovative ingredients.
What is the difference between Korean and Western skincare?
Korean skincare emphasizes preventive measures, hydration, and the use of mild, natural ingredients, while Western skincare often focuses on treating specific issues as they arise.
What does a 10-step Korean skincare routine entail?
A classic routine includes: oil cleansing, water cleansing, exfoliation, toner, essence, serum, sheet mask, eye cream, moisturizer, and sunscreen.
Do I have to follow the entire 10-step routine?
Absolutely not! You can customize the routine according to your skin type, your needs, and how much time you have. Many start with 3–5 steps.
What is essence and how does it differ from serum?
Essence is lighter in consistency and prepares the skin for subsequent steps. Serum is more concentrated and targets specific skin issues.
Why is double cleansing important?
It removes both oil-based and water-based impurities, making the skin cleaner and more receptive to hydration.
What ingredients are common in Korean skincare?
Snail secretion, Centella Asiatica (Cica), rice extract, ginseng, and propolis are just a few examples of powerful yet gentle ingredients.
Do I need to use sunscreen every day?
Yes! UV rays penetrate even on cloudy days. Sunscreen is essential for maintaining skin health and preventing aging.
How do I choose products that suit my skin type?
Start by identifying if you have dry, oily, sensitive, or combination skin. Then you can filter products based on that on our website.
Can men also use Korean skincare?
Of course! Korean skincare is for everyone – regardless of gender, age, or skin type.
